Owner FAQ

As a Property Manager, we represent the property owner as an agent and landlord. We are a full service property management company, managing all aspects of your investment, maintaining value and optimize rental cash flow by leveraging current technology trends.
These services include, preparing property for rent, conducting inspections before, during, and after a lease term, marketing, screening tenants, verifying income and rental history, placing ten-ants, and maintaining lease agreements. We process and oversee regular maintenance, inspect completed work, pay invoices on behalf of the owner, document receipts and expenses, and provide monthly and annual accounting statements. The role of a property manager is extensive and requires a detailed and dedicated team of professionals to ensure that a property and its tenants are taken care of for the property owner.

Property management fees vary depending on property type. Please contact us so that we can perform a market analysis for your property and offer a proposal.

We are ready to start within the first 24 hours following the signing of the contract.

The time is takes to find a tenant can various based on the state of the real estate market. That being said, our goal is always to land suitable tenants as soon as possible. To do this, we use several advertising platforms.

Tenants will have to pay the application fee. We then use this fee to pay for credit and back-ground checks as well as our processing fee.

We'll use real estate tools and result-oriented strategies to determine the proper rent for each property we manage. We also conduct market comparisons and deep research. All this information allows us to create highly competitive rental prices.

We use our technological platform to interact with tenants and require online payments.

We use direct deposit to pay owners and as long as rent is collected we make payments by the 15th of each month.

Yes, we make sure to screen all the prospective tenants before renting to them. The screening process covers several factors including credit history, criminal history, rental payment history and employment verification. Rest assured that we keep up with industry standard practices to screen tenants.

Yes, please check with your insurer and verify that you have sufficient coverage. You will be required ensure that the management company will be named as additionally insured under you liability insurance and we will require proof of insurance. Your insurance won't cover the tenants' personal belongings so we also require tenants to carry adequate renters insurance.

First, your tenant must successfully pass the screening process. Once they do this, they are required to pay the security deposit in full. They will also have an appointment booked so they can sign the lease agreement. They need to be sure to read through the legal document and agree with all the terms.

There are instances where extra fees will be required. In those cases, the tenant will need to settle all of them when signing the agreement.

When your tenant moves out, we will thoroughly inspect the property. Once this is complete, they will receive the approval along with the security deposit. This however only holds true if there are no property damages found.

We inspect the property when a tenant moves in and when they move out. Per your request, we can also do an unlimited amount of drive-by inspections. This will allow you to rest easy knowing that the property remains in good condition.

When a tenant moves in, all the utilities will be in their name. Some types of utilities, however, could be catered for by the properties. For example, trash collection or water. All the owner's utilities stay attached to their name. These utilities get submitted to our office for payment and your regular cash flow statement will include the utilities.

Our lease agreements always contain strict and clear rules that adhere to application laws about what happens in the event of missed or late rent payments. Tenants must pay the late fees once they’ve received the notice. Continued payment defaults will result in eviction.

We will repair all damage by reaching out to our network of licensed and professional partners. Rest assured that we will keep you informed of everything before beginning repairs. When we get your permission, we will start the work at the earliest possible moment. All maintenance and unexpected repairs are carried out by using high-quality vendors at their best price.

You are can access a multitude of reports by using our owner portal. These reports include regular statements for income and expenses.

Not at all! We see property management is a partnership and you can be as involved in the pro-cess as you would like.

We make every effort to avoid the eviction process. Eviction is the last resort and is not needed very often. However, in the event that it is required we will work with our attorney who will repre-sent you in the process. We charge an eviction processing fee and the property owner pays all legal and court fees.